Case Study - Honeywell

Case Study - Honeywell

Global technology leader Honeywell contacted Climatic Services late one evening to report an urgent breakdown; one of their environmental chambers was not reaching the expected temperature. Early the next morning one of our engineers was at Honeywell and got the chamber up and running on the first visit.

The engineer checked the refrigerant levels and system, finding no leaks turned to the environmental chambers electrics. An issue with the chamber controller was found to be causing the problem and our Climatic Services engineer was able to reprogram the controller to fix the fault.
“We were in a tricky situation when our chamber went down with customer orders stacked up, we called Climatic who helped us out with exceptional service, with some out the box thinking and reprioritisation Climatic managed to get us back up and running within 24 hrs. Excellent customer service.”
Alistair Mercer, Honeywell
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