Climatic Services turn up the heat for global technology leader Honeywell
Global technology leader Honeywell contacted Climatic Services late one evening to report an urgent breakdown; one of their environmental chambers was not reaching the expected temperature. Early the next morning one of our engineers was at Honeywell and got the chamber up and running on the first visit.
The engineer checked the refrigerant levels and system, finding no leaks turned to the environmental chambers electrics. An issue with the chamber controller was found to be causing the problem and our Climatic Services engineer was able to reprogram the controller to fix the fault.
“We were in a tricky situation when our chamber went down with customer orders stacked up, we called Climatic who helped us out with exceptional service, with some out the box thinking and reprioritisation Climatic managed to get us back up and running within 24 hrs. Excellent customer service.”
Alistair Mercer, Honeywell
12 years of competitive pricing and reliability maintain good relations with IndigoVision
IndigoVision is a leading manufacturer of IP video security solutions for airports, ports, rail, traffic, cities, retail, banking, mining, education, casinos, police, prisons and government. Founded in 1994, they have pioneered the IP video security market with numerous market firsts and is recognized within the industry as a thought leader. The company is focused 100% on the IP video security market.
IndigoVisions takes their motto ‘When “mission critical” really matters’ to heart when it comes to testing their products for use in the harshest environments on the planet. That’s why they choose to trust Climatic Services Ltd to maintain and calibrate their environmental chambers, test their products in Climatic Services facilities and to calibrate their testing instruments. A long standing partnership formed not long after IndigoVision started.
“ IndigoVision have used Climatic Services for the past 12 years. We have found them very accommodating and very friendly. We use Climatic Services for our Environmental Chamber servicing/calibration, on site Environmental chamber use and more recently Instrument calibration. We have found these services both competitive and very reliable.”
Tom Barrowman, IndigoVision